Customer Service Corner

As the last leaves fall and November winds grow cold, many IMU customers begin to plan for Thanksgiving and other holiday celebrations with friends, family, and neighbors. The spirit of sharing and gratitude brings our community closer, and sometimes we need to lean on each other to keep our homes warm and safe.

If you are struggling to pay your utility bills this season, there are resources for assistance to help.

  • IMPACT 515-518-4770
  • Warren County General Assistance 515-962-5132


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