Sign Up for Service

Electric and Water Service: Click here to download the Utility Services application.   Completed applications can be sent to, mailed to the Customer Service Center, or placed in the drop box located at 210 West 2nd Avenue. 

Fiber Service:  Please call (515) 961-9444 and choose option 1 to be connected with a member of the IMU Fiber team.


Indianola Municipal Utilities is the electric and water service provider for Indianola, Iowa.  These services are billed monthly along with the city’s sanitary sewer, storm water and recycling services.  IMU is committed to providing our residents with reliable and affordable services.  We are your neighbors and here to serve you.  

Starting/Transferring Services

If you are new to Indianola or transferring services to a new location within our service territory you will need to complete the necessary paperwork.  Application for utilities must be signed by all adults or emancipated minors residing at the address to be served.  A connection charge shall be required at the time of application.  A valid photo ID is required.

Stopping Services

To place a request for disconnection of services call IMU at (515) 961-9444.  We attempt to provide same day services, but strongly encourage one or two days notice.