Indianola Municipal Utilities is the electric and water service provider for Indianola, Iowa. These services are billed monthly along with the city’s sanitary sewer, storm water and recycling services. IMU is committed to providing our residents with reliable and affordable services. We are your neighbors and here to serve you.
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Electric and Water Service
RESIDENTIAL SERVICES
If you are new to Indianola or transferring services to a new location within our service territory you will need to submit an application for services.
An application for utilities must be completed by each adult or emancipated minors residing at the address to be served. A valid photo ID is required for each person.
A connection charge shall be required for activation for services.
If you prefer to submit a paper application Click here to download the Utility Services application.
Completed paper applications can be:
- Emailed to utilityservices@indianolaiowa.gov
- Mailed to the Customer Service Center- 210 West 2nd Avenue, Indianola, Iowa 50125
- Placed in the drop box located at 210 West 2nd Avenue.
SERVICE FOR BUSINESSES OR LANDLORDS
If you are new to Indianola or transferring services to a new location within our service territory you will need to submit an application for services.
A valid photo ID is required for landlords. All businesses will be required to submit a SSN or EIN.
A connection charge shall be charged each time the property changes hands.
Fiber Service
Please call (515) 961-9444 and choose option 1 to be connected with a member of the IMU Fiber team.
Stopping Services
To place a request for disconnection of services call IMU at (515) 961-9444. We attempt to provide same day services, but strongly encourage one or two days notice.