Navigating Financial Challenges: Utility Assistance Options
Life can throw unexpected challenges our way, and we understand that these events can make it incredibly difficult to stay current with your utility bills. Please know that we are here for you and are committed to supporting our customers during times of financial difficulty.
If you find yourself facing hardship, please remember:
The most important thing is to reach out to us right away—before you are faced with a service disconnection. Contacting our customer service team immediately allows us to work together. We will explore a variety of flexible payment arrangements and discuss any potential financial assistance programs that may be available to offer you the relief you need.
Phone: (515) 961-9444
Mon-Fri: 8:00am to 4:30pm
Explore Assistance Programs
Numerous government and non-profit organizations offer financial aid specifically for utility bills. Below are a few local organizations that may be able to assist:
Warren County General Assistance
301 N Buxton Indianola, Iowa 50125
Phone: 515-690-9204
Email: [email protected]
*Provides assistance to Warren County residents
WeLift Job Search Center
106 E 2nd Ave, Indianola, Iowa 50125
Phone: 515-962-5017
Email: [email protected]
