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Indianola Municipal Utilities is the electric and water service provider for Indianola, Iowa.  These services are billed monthly along with the city’s sanitary sewer, storm water and recycling services.  IMU is committed to providing our residents with reliable and affordable services.  We are your neighbors and here to serve you.  

Starting/Transferring Services

If you are new to Indianola or transferring services to a new location within our service territory you will need to visit our offices located at 210 West 2nd Avenue to complete the necessary paperwork.  Application for utilities must be signed by all adults or emancipated minors residing at the address to be served.  A connection charge shall be required at the time of application.  Regular business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.  A valid photo ID is required.

Application for services outside of regular business hours may be filed at the Indianola Police Department located at 110 North First Street.  An after hours connection charge shall be required at the time of application and must be paid by check or cash.  Police Department hours are 5:00 p.m. to 11:00 p.m. Monday through Friday and 8:00 a.m. to 8:00 p.m. Saturday and Sunday.  A valid photo ID is required.

Stopping Services

To place a request for disconnection of services call IMU at (515) 961-9444.  We attempt to provide same day services, but strongly encourage one or two days notice.