Utility Services Supervisor

Posting Date: October 28, 2020

Indianola Municipal Utilities will be accepting applications for the position of Utility Services Supervisor.

Primary responsibilities of this position include, but aren’t limited to:

  • Organizes, assigns, supervises, and inspects the work of departmental employees. Train, motivate, discipline and evaluate staff.
  • Primary responsibility for the utility billing process.
  • Responsible for preparation of the departmental budget and monitors budget, billings and purchases throughout the year in accordance with the approved budget/capital plans.
  • Review and assist with developing policies and procedures for the Utility Services department.
  • Coordinates energy efficiency, state income offset, payment agreement, customer assistance and other utility related programs and processes.
  • Maintains record of miscellaneous bills; including those for use of electric poles, wastewater I&I, and installation of utility infrastructure; tracks payment status.
  • Must be available for off work assignments, meetings and activities.
  • Must be available for after-hours dispatch of utility personnel for emergency service connection and disconnection.

Minimum qualifications include; High school graduation or equivalent, including or supplemented by courses in computer operations.  College degree from an accredited college or university with specialization in public or business administration or other field related to public utility work; or any combination of experience and training which provides the required knowledge, skills and abilities.  Four years of administrative experience preferably with a public utility. One year supervisory experience.  Thorough knowledge of clerical accounting practices and business arithmetic.  Ability to work independently and handle confidential information.  Ability to deal with customer complaints in a mature and responsible manner.

Employment is contingent upon successful completion of a post-offer drug screening and background check. A complete job description can be found here.  To apply, please submit a letter of interest, your resume with salary history, three professional references and application:

Chris Longer
Finance & HR Director
Indianola Municipal Utilities
PO Box 356
Indianola, Iowa 50125
clonger@indianolaiowa.gov