Report Outages

5/23/19 - KDSM update - WHO has agreed to allow KDSM to broadcast using their 13.3 channel. So what that means for you as an IMU Fiber TV customer is this. WHO pulled down 2 SD (standard definition) channels to broadcast KDSM 17 in HD. (high definition) WHO Antenna TV channel 15 and WHO This TV channel 16 are now off the air. KDSM channel 17 is back on in its normal place. KDSM channels 18,19 and 20 are still off air as well. This will continue until KDSM has completed their antenna repairs.

Electric:

If you are experiencing electric difficulties and it is after 5:00 pm, please call the Indianola Police Department at 961-9400.

Water:

If you are experiencing water difficulties and it is after 5:00 pm, please call the Indianola Police Department at 961-9400.

Communications:

If you need internet, phone or tv support and it is after 5:00 pm, please call 961-9444 and follow the voice prompts to leave a message for the on call technician.  If it is before 10:00 pm you can also email support@imufiber.com, or if there is a technician currently online a technical support chat button will be available on the Fiber page in the lower-right corner.