MCG Conversions

As you may be aware, IMU Fiber is currently expanding Fiber Services throughout the city of Indianola to make them available to all residents and businesses.  Part of this expansion involves IMU providing Communication Services to residents on fiber IMU owns and MCG currently uses to provide their services to you.  Going forward IMU Fiber will utilize that fiber to provide services to its customers.

IMU Fiber plans on converting our fiber that MCG uses over to our system between the months of April and November.  As we prepare to convert your area you will receive a Service Area Conversion Letter explaining in detail the steps you need to take to convert your service to IMU or select another provider of your choice.  All MCG customers will have at least 60 days from the time they receive their first Service Area Conversion Letter to the time MCG services are no longer available in that service area.

Links to the schedule of the planned conversion along with a map of the service areas can be found below.

 

MCG Conversion Service Area Map

MCG Conversion Timeline

 

Additional Information for Business Customers

IMU Fiber is currently planning on performing the bulk of the business conversions between August 15th and November 1st.  Indianola is always busy during the summer months, and RAGBRAI is going to add to that schedule this year.  Our plan is to begin conversions after the bulk of the busy summer season has passed, and then to wrap things up before the holidays begin.  We will be contacting each business in advance to coordinate scheduling and service details.

 

If you have additional questions please contact us at mcgconversion@imufiber.com or call us at (515) 961-9444.  You are also welcomed to stop by our Customer Service Center at 210 West 2nd Ave in Indianola from 8:00 a.m. to 5:00 p.m. Monday through Friday.